Privacy Policy
Last updated: July 6, 2026
This policy explains what personal information Punaro Web Solutions LLC (“we,” “us”) collects when you use our website, why we collect it, who we share it with, and the choices you have. We keep it short and in plain language on purpose. If anything here is unclear, email us at[email protected].
What we collect and why
We only collect what we need to answer you, run your account, and take payment. We do not buy personal data about you, and we do not sell yours.
| What | Why | Where it goes |
|---|---|---|
| Contact form (name, email, business type, message) | To respond to your inquiry | Delivered to our inbox via Web3Forms |
| Chat widget (name, email, message) | To respond to your inquiry | Stored in our database (Cloudflare D1); we are notified by email via Resend |
| Account (name, email, password) | To create and secure your client-portal account | Stored in our database; passwords are stored hashed, never in plain text |
| Session data (IP address, browser/user-agent, session token) | To keep you signed in and protect your account | Stored with your account; the session token is a secure, HttpOnly cookie |
| Payment details (name, email, card) | To process payments and manage your plan | Collected and processed directly by Stripe, so we never see or store card numbers |
Cookies and analytics
We use a small number of first-party cookies and do not use third-party advertising or cross-site tracking cookies:
- Sign-in cookie: a strictly necessary, secure, HttpOnly cookie that keeps you logged in to the client portal.
- Experience cookies (
pw_visitor,ab_hero-cta): first-party cookies that keep the site consistent for you and let us measure which page variations work better. They don’t identify you to anyone else.
For traffic statistics we use privacy-respecting, self-hosted analytics (Umami) that does not set tracking cookies, does not collect personal profiles, and does not follow you across other websites.
Who processes your data
We share personal information only with the service providers that help us run the site, and only so they can perform that service for us:
- Netlify: website hosting.
- Cloudflare: application backend, database, content delivery, and Turnstile bot protection.
- Stripe: payment processing.
- Resend: sends us the email that notifies us of your inquiry.
- Web3Forms: delivers contact-form submissions to our inbox.
Bot protection (Cloudflare Turnstile) checks that form submissions come from a person, not a script. It is designed to work without cross-site tracking.
How long we keep it
We keep personal information only as long as we need it for the purpose we collected it: inquiry messages until we’ve handled your request and for a reasonable follow-up period; account and billing records for as long as you have an account with us and for any period we’re required to keep them for tax or legal reasons. You can ask us to delete your data sooner. See your rights below.
Your rights and choices
You can ask us to show you the personal data we hold about you, correct it, delete it, or send you a copy, and you can object to how we use it. California residents have these rights under the CCPA, including the right not to be discriminated against for exercising them. We don’t sell personal information.
To make any of these requests, email[email protected]. We’ll verify the request against the email address on file before acting on it, and respond within the time the law requires.
Security
The site is served over HTTPS, passwords are stored hashed, session cookies are HttpOnly and Secure, and payment card details are handled entirely by Stripe. No method of storage or transmission is perfectly secure, but we take reasonable measures to protect your data.
Children
This site is meant for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
Changes
If we make a material change to this policy, we’ll update the “Last updated” date above and, where appropriate, let you know directly.
Contact
Punaro Web Solutions LLC
Long Beach, CA + 25 mi
[email protected]